belbo
  • Overview
    • Getting to know Belbo
    • Location Settings
    • Switch to Belbo
    • Calendar View & Navigation
    • Recurring Appointments & Courses
    • Appointment Entry & Management
    • Tasks
    • Overview
    • Multiple Locations & Head Office
    • Manage Employees
    • Logins
    • Rights
    • Overview
    • Absences & Holidays
    • Working Hours
    • Time Tracking
    • Overview
    • Data Protection (GDPR)
    • Customer Communication (Email, SMS)
    • Customer Management & Records
    • Overview
    • Bonus & Loyalty Programs
    • Campaigns (Newsletter & SMS)
    • Marketing Consents (GDPR)
    • Tracking & Analytics
    • Overview
    • Services & Prices
    • Service Packages & Subscriptions
    • Vouchers
    • Products
    • Purchasing & Suppliers
    • Stock & Inventory
    • Scanning & Sales
    • Cost of goods & expenses
    • Overview
    • Setup & Settings
    • Design
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    • Integration (Website, Google, Instagram, Facebook)
    • Online payment
    • Overview
    • Accounting & Exports
    • Cash Register Settings
    • Checkout process
    • Daily Closing & Reports
    • TSE & Cash Register Anti-Tampering Ordinance
    • Overview
    • Export Overview
    • Employee Utilization
    • Revenue & Reports
    • Belbo Satellite
    • Printer
    • EC Terminal & Card Payment
    • Troubleshooting Hardware
    • Scanner & POS Devices
    • General Settings
    • API & Integrations
    • Notifications & Emails
    • Contracts & Legal
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Tracking the Booking with Google Analytics

To enable tracking of bookings coming from your own website, cross-site tracking must be activated in your Google Analytics account. This is explained here: [GA4] Set up cross-domain measurement - Analytics Help (google.com). The snippet from your Google Analytics account must then be stored in the "Tracking Code" function.

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Categories: Integration (Website, Google, Instagram, Facebook)

Appointment Pressure Layout

The appointment print layout can be customized. However, the customization options depend on whether a printer connection is being used or not.

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Categories: Appointment Entry & Management

Change of Ownership

You are transferring or selling your business to a successor. As part of data protection under the GDPR, it is important to structure the transition of data to the new owner correctly.

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Categories: Contracts & Legal

Cashier process: Link gift card

If you offer gift voucher cards with a barcode already printed on them and which should be loaded when purchasing a gift voucher, you can link these cards with the gift vouchers sold in Belbo. When redeeming, the card can be scanned to deduct the redeemed amount from the balance.

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Categories: Checkout process

Customer field "Mark and label images"

With the customer field type "Mark and label images", you can store a schematic image in your customer files, which can be individually labeled for each customer.

Application example beauty:
You can mark those facial or body areas during the conversation with the customer that are to be treated.
Application example massage:
Your customers can mark those areas on a tablet themselves as part of the customer questionnaires where they want the focus of the massage to be.

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Categories: Customer Management & Records

Value Vouchers and Service Vouchers

Depending on when you tax your vouchers, you can create templates for value vouchers or service vouchers in Belbo, which are used when selling via the Belbo cash register system.

  • Service voucher: Template contains a VAT rate and is taxed at the time of sale.
  • Value voucher: Template contains no VAT rate and is taxed at the time of redemption.

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Categories: Vouchers

DESK 3500 / MOVE 5000 ZVT Activation

This guide explains how to activate ZVT mode on an Ingenico/Worldline Desk 3500 or Move 5000 and set up the network connection so that the terminal can be controlled directly from Belbo.

You perform this setup once directly on the terminal. After that, you set up the connection in Belbo – you can find the general instructions here: Connect ZVT terminal to Belbo
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Categories: EC Terminal & Card Payment

Best Practice: Couple Appointments

If you offer services at your location where two people are to be treated simultaneously, we describe here how these can be optimally displayed in Belbo.Read more →

Categories: Appointment Entry & Management

Customer Categorization Using Customer Fields

To make your customers filterable beyond customer status, we recommend using additional customer fields.Read more →

Categories: Customer Management & Records

Customer Credit

With Belbo you can grant customer credit. The customer can then pay the next time. How you can pay "On Account" you can find out here. This article is about the customer paying in the following appointment by cash, EC credit card or similar.

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Categories: Checkout process

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