Getting started with time tracking (CH Check In)

To start working time tracking, you no longer need to reset your working hour accounts to prevent missing logins from previous weeks from entering your balances as minus hours. If you additionally want to deliberately set an existing balance to zero or take over an actually existing balance from a previous record, this is still possible via a compensating entry – year-spanning balances are currently not automatically transferred for this.

Gift Vouchers

Would you like to give vouchers to friends, VIPs, or employees as gifts? Then tax aspects must be considered. Various solutions are presented here. However, discuss the option with your tax office to secure the tax consequences.

Block booking of specific employees by new customers

You can set it up so that certain employees cannot be booked online by new customers. This relieves popular employees among regular customers and gives, for example, new team members the opportunity to receive more appointments.

Reschedule Prepaid Appointment

If a customer misses or cancels an appointment that has already been paid in advance, you can graciously transfer the prepaid credit to a new appointment. Depending on whether the original appointment is still on the same day or is already in the past, you proceed slightly differently.

Variant 1: On the day of the prepaid appointment

1
Cancel the missed appointment (see also Appointment status change to "Cancelled" – No Show).
2
Remove all services from the appointment and use the "Store prepayment" function (details see Prepayments for future appointments).
3
Enter the prepaid amount and complete the process with the payment method of the original appointment.
4
The stored prepayment can subsequently be redeemed at a new appointment of the customer.

Variant 2: The prepaid appointment is in the past

From an accounting perspective, past appointments can no longer be cancelled. In this case, proceed as follows:

Tracking the Booking with Google Analytics

To enable tracking of bookings coming from your own website, cross-site tracking must be activated in your Google Analytics account. This is explained here: [GA4] Set up cross-domain measurement - Analytics Help (google.com). The snippet from your Google Analytics account must then be stored in the "Tracking Code" function.

Appointment Pressure Layout

The appointment print layout can be customized. However, the customization options depend on whether a printer connection is being used or not.

Change of Ownership

You are transferring or selling your business to a successor. As part of data protection under the GDPR, it is important to structure the transition of data to the new owner correctly.

Cashier process: Link gift card

If you offer gift voucher cards with a barcode already printed on them and which should be loaded when purchasing a gift voucher, you can link these cards with the gift vouchers sold in Belbo. When redeeming, the card can be scanned to deduct the redeemed amount from the balance.

Customer field "Mark and label images"

With the customer field type "Mark and label images", you can store a schematic image in your customer files, which can be individually labeled for each customer.

Application example beauty:
You can mark those facial or body areas during the conversation with the customer that are to be treated.

Application example massage:
Your customers can mark those areas on a tablet themselves as part of the customer questionnaires where they want the focus of the massage to be.

Value Vouchers and Service Vouchers

Depending on when you tax your vouchers, you can create templates for value vouchers or service vouchers in Belbo, which are used when selling via the Belbo cash register system.

Service voucher: Template contains a VAT rate and is taxed at the time of sale.
Value voucher: Template contains no VAT rate and is taxed at the time of redemption.