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Tag: SMS-Tan

SMS-TAN

If you want to ensure that the mobile phone number provided by the customer is correct, you can activate SMS-TAN. Only after entering the TAN can the user register or book appointments. Customers cannot enter an incorrect mobile phone number, either intentionally or unintentionally.

You can access this area via Settings > SMS TAN Procedure
If this function is not activated, it can be activated via "Settings > Add Function".

Please note that the "SMS Sending" module must be active! Otherwise, SMS-TANs cannot be sent and customers may not be able to register or book online.

Example of registration with SMS-TAN:

Enforce an SMS TAN for every appointment booking

Customers can only book appointments definitively after entering the TAN sent to their mobile phone.

Sending SMS-TANs incurs costs depending on your SMS option.

Online booking settings: Registration

In the registration settings, you can determine whether and how your customers can register themselves on your online booking page.

You can access this area via
Settings > Online Booking > Basic Settings > Registration.

Allow appointment booking without login
If you allow booking without login, customers can book an appointment without prior registration. After the customer has selected the desired appointment, they enter their details without logging in and registering.

  • Advantages: Customers who prefer not to register can quickly book an appointment.
  • Disadvantages: Customers must provide all their data every time (name, first name, email, mobile number, etc.). The appointments are not assigned to the corresponding customer file.

Also show available times, then prompt for login
If you want your users to log in only after viewing the available times, activate the function.

Customers can register themselves.
If you do not want customers to be able to register themselves, deactivate this function. This way, only customers with existing access can book appointments.
You have the option at any time to invite selected customers in the customer file to online booking.

Customers must provide their mobile phone number during registration
During registration, a mandatory field "Mobile number" is created. Customers can only register if this field is filled in.

Customers must provide their landline number during registration.
During registration, a mandatory field "Landline number" is created. Customers can only register if this field is filled in.

Example of common registration settings:

An overview of all online booking settings can be found here.