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Customers›Customer Communication (Email, SMS)

SMS OTP

Feature: Online Booking › SMS TAN Procedure › Settings

If you want to ensure that the mobile phone number provided by the customer is correct, you can activate SMS-TAN. Only after entering the TAN can the user register or book appointments. Customers can neither intentionally nor accidentally enter an incorrect mobile phone number.

You can access this area via Settings > SMS TAN Procedure
If this function is not enabled, it can be activated via "Settings > Add Function".

Please note that the "SMS Dispatch" module must be active! Otherwise, no SMS-TAN can be sent and customers may not be able to register or book online.

Example of registration with SMS-TAN:

Enforce SMS TAN for every appointment booking

Customers can only book appointments as binding after they have entered the TAN sent to their mobile phone.

Sending SMS-TANs incurs costs depending on your SMS option.
Categories: Customer Communication (Email, SMS)
Tags: SMS, SMS-Tan

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