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Calendar & Appointments›Appointment Entry & Management

Booking Limit

Feature: Online Booking › Booking Limits › Settings

Basically, your customers can find all available appointments that fall within your employees' working hours. With the booking limit function, you can restrict these options so that only a certain number of bookings are allowed.

You can access this area via Settings > Booking Limit If this function is not enabled, it can be activated via "Settings > Add Function".
Use case 1: Many customers book a popular but economically less relevant service with the owner (e.g., a free consultation). She wants to continue offering this service, but prevent it from being booked too often on the same day.
Use case 2: Certain services are offered at a discount for students. However, these should not be booked during popular afternoons or weekends. With the booking limit, you can specify that certain services can only be booked, for example, between 10:00 and 17:00 and never on Saturdays.
Use case 3: You have a limited number of chairs or need special equipment for certain treatments. Then you can set a limit on the maximum number of appointments taking place simultaneously.

To restrict the booking of certain services to individual days (Halloween, Valentine's Day, etc.), you can proceed as described here.

Set booking limit

In the Booking Limit module, you can define as many limits as you want. These can be set for all days or only for specific weekdays.

  1. Click the "+ Booking Limit" button to define a new limit for a service.
  2. Enter the maximum number of allowed appointments, for example "0" for no appointments
  3. If necessary, select the customer status for which the limit should apply
  4. Select the service to be limited, the group, or a category
  5. Determine whether it should only apply to a specific weekday
  6. If necessary, select the employee for whom the limit applies

With the additional options, this function can be further restricted:

  • Limit times: For example, specify that between 00:00 and 15:00, 0 appointments of this type may be booked, allowing customers to book this service only from 16:00 onwards.
  • Booking limit per customer: You can limit that a service can only be booked once a week per customer, for example.
  • Number of simultaneous appointments: Even without blocking rooms, you can specify that only a maximum of 3 appointments may take place simultaneously, even if 4 employees have entered working hours. We have also uploaded a video for you here on our YouTube channel.

Edit booking limits

On the booking limits overview page, you can see all limits created so far.

You can change the number of allowed appointments, the employee, or the weekday by clicking on the limit you want to edit.

You can delete the created booking limits by clicking the gray X in the row of the limit you want to delete.

Categories: Appointment Entry & Management
Tags: Buchungslimit, Terminanzahl beschränken

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