With the settings in appointment follow-up, you have the option to automatically add blocking times at the end of an appointment. These are blocked in terms of time and prevent a direct follow-up appointment. The goal could be:
- Recovery time for employees
- Recovery time for customers
- Cleaning of rooms
Depending on the goal, you can select various options, some of which are only relevant if multiple employees, rooms or equipment are involved in the appointment.
Below we consider the following service:
Effect of the "Block all employees, rooms and equipment" option
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[tr][th]Active[/th] [th]Inactive[/th][/tr]
[tr][td]
[/td] [td]
[/td][/tr]
[tr][td]
- Both employees have recovery time and can potentially clean the room or care for the customer.
[/td] [td]
- Only the booked employee has a scheduled break.
- Involved employees are therefore immediately available again.
[/td][/tr]
[/table]
Effect of the "Only block most recently used resource and employee" option
[table]
[tr][th]Active[/th] [th]Inactive[/th][/tr]
[tr][td]
[/td] [td]
[/td][/tr]
[tr][td]
- Only the most recently used room is blocked.
- This option is usually used when the customer is to receive recovery time.
[/td] [td]
- All rooms are blocked at the end.
- This option is usually used when the employee has time at the end to prepare the rooms and equipment.
[/td][/tr]
[/table]
Tip: Individual services can be excluded from the automatic breaks via the properties tab of the service.