belbo
  • Overview
    • Getting to know Belbo
    • Location Settings
    • Switch to Belbo
    • Calendar View & Navigation
    • Recurring Appointments & Courses
    • Appointment Entry & Management
    • Tasks
    • Overview
    • Multiple Locations & Head Office
    • Manage Employees
    • Logins
    • Rights
    • Overview
    • Absences & Holidays
    • Working Hours
    • Time Tracking
    • Overview
    • Data Protection (GDPR)
    • Customer Communication (Email, SMS)
    • Customer Management & Records
    • Overview
    • Bonus & Loyalty Programs
    • Campaigns (Newsletter & SMS)
    • Marketing Consents (GDPR)
    • Tracking & Analytics
    • Overview
    • Services & Prices
    • Service Packages & Subscriptions
    • Vouchers
    • Products
    • Purchasing & Suppliers
    • Inventory & Stock Count
    • Scan & Sales
    • Cost of Goods & Expenses
    • Overview
    • Setup & Settings
    • Design
    • I'm ready to help you translate the category name from German to English. However, I don't see the actual text to translate in your message. Please provide the German category name that needs to be translated, and I'll translate it for you while preserving all HTML tags, comments, and WordPress shortcodes exactly as they are.
    • Integration (Website, Google, Instagram, Facebook)
    • Online payment
    • Overview
    • Accounting & Exports
    • Cash Register Settings
    • Checkout process
    • Daily Closing & Reports
    • TSE & Cash Register Anti-Tampering Ordinance
    • Overview
    • Export Overview
    • Employee Utilization
    • Revenue & Reports
    • Belbo Satellite
    • Printer
    • EC Terminal & Card Payment
    • Troubleshooting Hardware
    • Scanner & POS Devices
    • General Settings
    • API & Integrations
    • Notifications & Emails
    • Contracts & Legal
Skip to content
Services›Services & Prices

Dwell Times

If your services require processing times during which the employee can serve another customer, you can add and manage these in your Belbo calendar.

You can access this area via Settings > Processing Times
If this function is not activated, it can be enabled via "Settings > Add Function".

Meaning of Processing Time

You can divide each service into any number of steps. You can find more information about your service settings here.
A processing time can be inserted between two steps. It creates a "gap" between the steps of the service. During this gap, colleagues or customers booking online can book services, as long as they do not exceed the length of the processing time.

Example:
In a hair salon, color services are regularly booked. While the color is processing, the employee can perform a short service for another customer (for example, a men's or children's haircut).


By setting up the processing time, you increase the utilization of your employees. Customers who book online will find appointment suggestions available during the processing time in the booking process, and colleagues on-site can also enter appropriately short appointments during processing times.

Enter processing time correctly
You can enter a processing time in each service. To do this, go to Settings > Prices & Skills > "desired service" > Scheduling.

Configuration of a service with steps: Color (30 min), Processing Time (30 min) and Cut & Styling (30 min)

Manage processing times
The processing times module under "Settings > Processing Times" provides you with an overview of all services with processing time.

Categories: Services & Prices
Tags: Einwirkzeit, Pause in Termin

Have a question? Ask it here.

This manual is a service by belbo. Legal notice