"Reserve with Google" is a Google feature that allows customers to book an appointment with you directly from Google Search or Google Maps without having to visit your website first. In location management, you can specify whether this feature is active for your location and which services are enabled for it on your Google Business Profile.
When "Reserve with Google" is enabled, a booking button appears on your Google Business Profile in Google Search and Google Maps. Customers can use this to book an appointment directly for the enabled services with you.
Configure Reserve with Google
The following table shows an overview of all available settings:
| Setting | Description |
|---|---|
| General | Enable Reserve with Google Enable or disable the feature for this location. When disabled, no booking button will be displayed on your Google Business Profile and customers will no longer be able to book an appointment with you directly through Google. |
| Services | Directly bookable services In the sub-tab, specify which of your services should be displayed on your Google Business Profile and be directly bookable. Only the services enabled here will appear for customers in the Google booking flow. |
Frequently asked questions about Reserve with Google
Why is the large booking button not displayed on my Google Profile?
Usually this is because the name or address of the location does not match exactly with the information in your Google Business Profile, or because a recent activation has not yet been adopted by Google. Check both points and if in doubt, wait up to 24 hours.
How do I turn off Reserve with Google again?
In location management under "Reserve with Google" in the "General" section, disable the option "Enable Reserve with Google". This change will also be applied by Google after up to 24 hours.
How do I change which services are directly bookable?
Go to location management under "Reserve with Google", switch to the "Services" sub-tab, and enable or disable the desired services there. Only enabled services will appear for customers in the Google booking flow.
How long does it take for changes to be visible on Google?
Up to 24 hours, whether you enable the feature, disable it, or change the selection of directly bookable services.