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Tag: angrenzend

Tightly book

The booking mode "Flush Booking" helps you optimize your capacity utilization. To better understand which appointments are offered, here are explanations and examples.

You can access this area via Settings > Intelligent Appointment Scheduling (or CH: Appointment Offer)
If this function is not enabled, it can be activated via "Settings > Add Function".



Basically, this mode is intended to prevent short idle times from occurring that can no longer be booked. In the simplest case, only appointments are offered that are adjacent to another appointment/break/internal appointment.



Additional Option 1: Flush Booking with Idle Time

Since in the simplest case no appointments are offered for a completely empty day, a minimum idle time can be activated, from which appointments should be offered again. An appointment is only offered if the gap before as well as after the appointment is longer than or equal to the defined idle time.

Additional Option 2: Flush Booking with Working Hours Start/End

Often it is desirable that the start and/or the working hours start are also offered. This can be enabled with these options. In this case, the earliest and latest appointment of the day, which is adjacent to working hours, is always offered.

Example 1: Booking a service lasting 60 minutes

Employee 1

Working hours start 10:00
10:00
11:00
12:00
13:00
14:00
15:00
Peter Lustig
Wash Cut Blow Dry
16:00
17:00
18:00
19:00
Working hours end 20:00
Appointments with Flush Booking
14:00, 16:00

Appointments with Flush Booking
+ Working Hours End

14:00, 16:00, 19:00

Appointments with Flush Booking
+ Working Hours Start
+ Working Hours End
+ Idle Time 60 Minutes

10:00
11:00, 11:30
12:00, 12:30
13:00
14:00
16:00
17:00, 17:30
18:00
19:00

Example 2: 30 Minutes with Assistant, then 30 Minutes Cut

Employee 1

Working hours start 10:00
10:00
Petra Mustermann
Coloration
11:00
12:00
13:00
 
 
14:00
15:00
Peter Lustig
Wash Cut Blow Dry
16:00
17:00
18:00
19:00
Working hours end 20:00
Assistant 1

Working hours start 10:00
10:00
 
 
11:00
12:00
13:00
Heinz Heinrich
Head Massage
14:00
15:00
 
 
16:00
17:00
Working hours end 18:00
Offered Appointments
with Flush Booking

10:30, 14:00, 15:30

Offered Appointments
with Flush Booking
+ Working Hours End

10:30, 14:00, 15:30

Offered Appointments
with Flush Booking
+ Working Hours Start
+ Working Hours End
+ Idle Time 60 Minutes

10:30
11:30
12:00, 12:30
14:00
15:30
16:30
17:00, 17:30

FAQ


What happens if multiple employees are involved in the appointment?
If multiple employees are involved in the appointment, flush booking is only guaranteed for the primary booked employee. Otherwise it has been found that almost no appointments can be booked if all involved employees had to be booked flush. See Example 2.


What happens if the booked employee appears later in the appointment?
Flush booking is always guaranteed first for the start/end of the booked employee. This is intended to optimize the utilization of the booked employee. See Example 2.


What happens if the appointment is completely performed by assistants?
In this case, no flush booking is checked.

Categories: Appointment Entry & Management
Tags: angrenzend
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