There are various reasons why you might want to cancel an invoice. For example, you may have confused the payment method or forgotten an invoice item – many things can happen in the daily work routine.
When you click on Cancel Invoice, you will be prompted to select a reason. If your reason is not on the list, you can describe your reason for canceling in the text field.
After you have selected your reason and clicked Save, you can correct the error in the next step. You can change the price or the payment method, add new services and products, or change the customer.
Once you have corrected the error, close the checkout process as usual.
Attention: If a daily closing has already been created for the day on which the correction was made, it must be recreated – as well as on the following days until the present if the cash register balance was affected by the change.