You have forgotten your access credentials and can no longer log into your app or calendar? You have the following options.
- Check whether the caps lock on your keyboard is active. This can cause your password to be rejected!
- Check whether you can log in from a different device and then check your username again if necessary.
- Check whether you are using the correct email address and if necessary ask a logged-in colleague to check the email address in your profile.
Have an email sent to you
You can have a message sent to the email address with which you log in, through which you can set a new password. You will find this function:
Login page
On the login page of your calendar below the password field. To get there, you may need to log out first.
In the calendar
Under Settings > Employees after clicking on the employee whose password you want to change, in the "Login" tab. Here you can select "Change password" and then click on "Forgot password".
You will receive an email with instructions for resetting your password.
For security reasons, we recommend that you choose a new, secure password every 3 months.