You have forgotten your access credentials and can no longer log in to your app or calendar? You have the following options.
- Check whether the Caps Lock key on your keyboard is active. This can cause your password to be rejected!
- Check whether you can log in from a different device and then check your username again if necessary.
- Check whether you are using the correct email address and ask a logged-in colleague if necessary to check the email address in your profile.
Have an email sent to you
You can have a message sent to the email address with which you log in, via which you can set a new password. You will find this function:
Login page
On the login page of your calendar below the password entry. To get there, you may need to log out.
In the calendar
Under Settings > Employees, after clicking on the employee whose password you want to change, in the "Login" tab. Here you can select "Change password" and then click on "Forgot password".
You will receive an email with instructions for resetting your password.
For security reasons, we recommend you choose a new, secure password every 3 months.