You can integrate Belbo with other software products in various ways. In addition to ready-made integrations that you can simply activate from the feature list, such as calendar synchronization with Google, you can also programmatically create bookings and query data.
We distinguish here between publicly visible data, such as opening hours, services, and availability of services and employees, and sensitive data such as calendar and customer data. Publicly accessible data can be queried from Belbo via REST API. You can find documentation of the existing interfaces here: Belbo REST API on Postman.
To query sensitive data, you need an API key.
After you have created API access in your calendar under global settings, you can perform queries using the token. In principle, all interfaces are located at a URL with the following structure:
https://<YourBusiness>.belbo.com/office/api/<Name>?token=<Token>🔌 Automations with Zapier
In addition to direct use of the API, Belbo also offers the ability to use events from Belbo through a Zapier app and process them automatically.
Via Zapier you can subscribe to typical events from Belbo and integrate them into over 6,000 other applications to automate workflows.
These include, for example:
- new appointment bookings
- waitlist entries
- appointment changes or cancellations
- new customers or updates to customer data
These events can be used as triggers in Zapier to automatically trigger actions in other tools, such as:
- sending emails or SMS
- entries in CRM systems
- creation of tasks in project management tools
- synchronization with marketing or reporting tools
Zapier acts as a bridge between Belbo and other systems and enables automations without your own development. Technically, this is based on so-called triggers and actions that can be implemented via integrations or webhooks.
The Zapier event can be activated in your Zapier account here: Zapier - Belbo App